Booking & Cancellation Policy

Booking Policy

Bookings submitted through the website are considered requests until confirmed by our team.

A member of the GleamGuard Cleaning Service team will contact you to:

• Confirm availability
• Confirm service requirements
• Discuss pricing where necessary
• Confirm your appointment

Site Inspection

Some services, especially post-construction and deep cleaning, may require a free site inspection before final pricing is confirmed.

Pricing

Prices displayed on the website are estimates and starting rates.

The final quotation depends on:

• Property size
• Condition
• Cleaning requirements
• Location
• Time required

Cancellation

Customers are encouraged to notify us as early as possible if they wish to cancel or reschedule.

This allows us to better serve other clients.

Late Arrival

While we aim to arrive on time, unforeseen circumstances such as traffic or weather may occasionally cause delays. If this happens, we will keep you informed.

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